Privacy Policy | PR MOBILITY LIMITED

1. Who is responsible for your data

PR MOBILITY LIMITED, company number 81542504, Flat A, 15/F, Hillier Commercial Building, 65-67 Bonham Strand East, Sheung Wan, Hong Kong. Email: info@pr-mobility.com.

We decide how your personal data is used. Under the EU General Data Protection Regulation (GDPR) we are the data controller. Under the Hong Kong Personal Data (Privacy) Ordinance (PDPO) we are the data user.

2. What data we collect

Your email address and the content of your message, when you write to us.
Your name, email address and the time you chose, when you book a call.
The details we need for the contract and the invoice, such as your name, address and payment details.
Information you choose to share about your goals, training history, pain or injuries. This is medical information, and we handle it as sensitive data (see point 10).
Technical data that our hosting provider records automatically, such as your IP address, browser type and the time of your visit.
Font requests: this website loads its fonts from Google Fonts, so your browser sends your IP address to Google when a page opens. Google Fonts does not set cookies.

3. Why we use it

To answer your messages.
To arrange the free call.
To run your program and coaching.
To issue invoices and keep accounting records.
To keep this website running and protect it from abuse.

4. Legal basis

We use your data to perform a contract with you or to take steps you ask for before a contract, to meet our legal obligations (for example, accounting), and for our legitimate interest in running and protecting this website. We use medical information only with your explicit consent. For users in the European Union, including Poland, this follows the GDPR.

5. Who we share it with

We share data only with providers we need to deliver our services: email, booking calendar, video calls, website hosting and website fonts (Google Fonts). Where needed, we also share data with accounting services, and with authorities when the law requires it. We do not sell your data.

6. Transfers outside your country

Our providers may store data on servers outside your country, including outside the European Union and Hong Kong. Where the GDPR applies, we use transfers with appropriate safeguards, such as the European Commission's standard contractual clauses.

7. How long we keep it

Messages and booking details: up to 12 months from our last contact, if you do not start a program.
Program and coaching data: for the length of the program and up to 12 months once it ends.
Invoices and accounting records: as long as tax and accounting law requires.

8. Your rights

You can ask us to give you a copy of your data, correct it, delete it or limit how we use it. You can also object to how we use it, ask for your data in a portable format and withdraw your consent at any time. To do this, email info@pr-mobility.com. We reply within 30 days.

You can also complain to a data protection authority. In Poland this is the President of the Personal Data Protection Office (UODO). In Hong Kong it is the Privacy Commissioner for Personal Data.

9. How we protect your data

Inside our company, only the people who run your program can see your data. The providers listed in section 5 process it only to deliver their service. We use providers that encrypt data while it is sent over the internet.

10. Medical information

We ask about pain, injuries or medical conditions only when it matters for safe training, and you decide what to share. We use this information only to run your program and never for marketing.

11. Changes to this policy

We may update this policy. The date at the top of this page shows the current version.

12. Contact

PR MOBILITY LIMITED, Flat A, 15/F, Hillier Commercial Building, 65-67 Bonham Strand East, Sheung Wan, Hong Kong. Email: info@pr-mobility.com.